How to fix Quickbooks Error Code ps038? Resolve now

QuickBooks, in conjunction with its payroll services, offers a full accounting solution for all company procedures. It is appropriate for small and medium-sized businesses but may sometimes cause mistakes. How to resolve Quickbooks Error Code ps038?

Quickbooks Error Code ps038, for example, often arises when you attempt to download Payroll updates. Additionally, you may experience the mistake in other circumstances, such as when the paycheck becomes blocked in transit. This post will explain the causes of QuickBooks PS038 and also how to resolve it.

Quickbooks Error Code ps038
Quickbooks Error Code ps038

The most common causes of PS038 in QuickBooks

Numerous causes might result in the QuickBooks error number PS038. We must grasp these causes in order to quickly remedy the mistake. These have been listed for your convenience below:

  • When attempting to update payroll, an out-of-date QuickBooks programme may become incompatible, resulting in the error.
  • The most common cause of Quickbooks Error Code ps038 is damage to the business file.
  • The problem may occur when you attempt to authenticate your payroll subscription after the recovery of the most recent QB Payroll update.

How to Resolve Payroll Update Error PS038 in QuickBooks?

If you have previously attempted to validate and rebuild data, we highly advise against doing so again as it may create havoc with your corporate file data. However, it is recommended that you contact a QuickBooks professional at  to prevent any unexpected problems.

  • Select the ‘File’ menu and then ‘Utilities’.
  • Select the ‘Rebuild Data’ option, followed by the ‘OK button.
  • Prior to rebuilding your data, QuickBooks will urge you to generate a backup of your file.
  • Simply click the ‘OK button.
  • To change or configure backup options, choose the ‘Backup Preferences’ option.
  • When the rebuild process is complete, click the ‘OK button.
  • After reconstructing the data, you must validate it.
  • Return to the ‘File menu, followed by the ‘Utilities’ section.
  • Select ‘Verify Data’ and then ‘OK.’

The procedures above should assist you in resolving the problem that occurs during an update to your QuickBooks Payroll application.

How to Fix the PS038 Payroll Error

If you get Error PS038: Paychecks are stuck in the “Online to Send” state, the first step in resolving is to update QuickBooks Payroll. Adhere to the instructions outlined below:

Method 1: Updating QuickBooks Desktop and Payroll’s Tax Table

Step 1: Launch QuickBooks as administrator and check for updates.

  • Close the QuickBooks programme and the Company file.
  • Select the ‘Run as administrator’ option by right-clicking on the QuickBooks Desktop icon.
  • Select ‘Update QuickBooks Desktop’ from the ‘Help’ menu.
  • Select the ‘Mark All’ option from the ‘Options’ menu and then click ‘Save.’
  • To reset the update, choose the ‘Reset Update’ option from the ‘Update Now’ page.
  • To get updates, click the ‘Get Updates’ button.
  • Close the programme once the update download is complete.
  • Reopen the programme and then click the ‘Yes’ option to confirm the update installation.
  • Restart your computer immediately to apply the changes.
  • Following that, you should obtain the most recent tax table for QuickBooks Payroll. The procedure is as follows:
  • Select the ‘Employees’ menu item.
  • Select the ‘Get Payroll Updates’ option, followed by the checkbox ‘Download Entire Update’.
  • Now, choose the ‘Download Latest Update’ option.

You’ve now downloaded and installed the most recent QuickBooks Desktop update. Additionally, you’ve obtained the most recent tax table for QuickBooks Payroll. Now, follow the instructions below:

  • Select ‘Employees’ and then ‘My Payroll Service’.
  • Select ‘Send Usage Data’ and ‘Send Payroll Data’.
  • If the data is correctly sent, the QuickBooks problem PS038 should be resolved. If the mistake continues, go to the next procedure.

Method 2: Resolving Paychecks That Have Become Stuck in Payroll

If you eventually figure out how to transmit stuck paychecks online, ensure that the stuck paychecks do not need editing or deletion. However, ensure that you record the “number of matches.” for stuck paychecks on the rightmost bottom side, as well as the dates of the oldest and most recent checks for reference reasons.

To locate the stopped paychecks, follow the procedures outlined below:

  • Select ‘Edit’ and then ‘Find.’
  • To access the ‘Advanced’ tab, click it.
  • Click on the ‘Filter’ list in the ‘Choose Filter’ section and choose the ‘Detail Level’ option.
  • Select ‘Summary Only’.
  • Make your way to the ‘Choose Filter’ option.
  • Select the ‘Online Status’ option from the ‘Filter’ list.
  • Select ‘Online to Send’.
  • Click ‘Find’ to see if a paycheck’s status is pending, or has not yet been issued.
  • To rectify the problem, repeat the ‘Verify and Rebuild’ data activity.