QuickBooks Error 95431

quickbooks error 95431

QuickBooks is one of the most popular accounting software packages used by small and medium-sized businesses. It helps businesses to manage their financial data efficiently and accurately. However, like any other software, QuickBooks may also encounter errors from time to time. One such error is QuickBooks Error 95431, which can be frustrating for users. In this article, we will discuss QuickBooks Error 95431 in detail, its causes, and how to fix it.

QuickBooks Error 95431 occurs when users try to update their QuickBooks software or payroll. The error message usually reads, “Error 95431: Your connection has been lost. Please try again later.” This error message indicates that the QuickBooks software is not able to connect to the server or there is an issue with the internet connection.

Causes of QuickBooks Error 95431

There can be several reasons for QuickBooks Error 95431. Some of the most common causes are:

Network Connectivity Issues: If there is an issue with the network connectivity, QuickBooks may not be able to connect to the server, resulting in Error 95431.

Internet Security Settings: If the internet security settings are not configured properly, QuickBooks may not be able to connect to the server.

Firewall Settings: If the firewall settings are blocking QuickBooks from accessing the server, Error 95431 may occur.

Corrupt QuickBooks Installation: If the QuickBooks installation files are corrupt or damaged, it can cause Error 95431.

Outdated QuickBooks: If the QuickBooks software is outdated, it may not be able to connect to the server, resulting in Error 95431.

How to Fix QuickBooks Error 95431

Here are some of the ways to fix QuickBooks Error 95431:

Check Network Connectivity: Ensure that your internet connection is stable and there are no network connectivity issues. If you are using a wireless connection, try connecting your device directly to the modem with a cable.

Check Internet Security Settings: Ensure that your internet security settings are configured properly. You can consult your internet service provider or IT support team to help you configure the settings.

Check Firewall Settings: Ensure that your firewall settings are not blocking QuickBooks from accessing the server. You may need to whitelist QuickBooks in your firewall settings.

Repair QuickBooks Installation: If the QuickBooks installation files are corrupt or damaged, you may need to repair the installation files. Go to the Control Panel and select Programs and Features. Locate QuickBooks in the list of programs and select Repair.

Update QuickBooks: If the QuickBooks software is outdated, update it to the latest version. Go to the Help menu and select Update QuickBooks Desktop.

some more steps you need to follow :

To troubleshoot this error, you may want to try the following steps:

  1. Update QuickBooks to the latest version: Make sure you have the latest version of QuickBooks installed on your computer. This can help to resolve any bugs or issues that may be causing the error.
  2. Check your internet connection: QuickBooks requires a stable and strong internet connection to work properly. Ensure that you have a stable and reliable internet connection.
  3. Clear the cache and temporary files: Clearing the cache and temporary files may help to resolve the error. You can do this by opening QuickBooks and going to the Help menu, then selecting “Reset QuickBooks Desktop Update.”
  4. Disable antivirus software: Sometimes antivirus software can cause issues with QuickBooks. Try disabling your antivirus software temporarily to see if it resolves the error.
  5. Contact QuickBooks support: If none of the above steps work, you may need to contact QuickBooks support for further assistance. They will be able to provide you with more specific guidance and help you troubleshoot the error.

I hope this information helps you in resolving the QuickBooks Error 95431.


QuickBooks Error 95431 can be frustrating, but it is usually easy to fix. By following the steps outlined in this article, you can resolve this error and get back to managing your business finances with ease. If you are still unable to resolve the error, you can contact QuickBooks customer support for further assistance.